Assisted Living, Board & Care, Memory Care and Senior Placement Across the West Valley
RASCC helps families compare licensed senior care across Rancho Cucamonga, Upland, Ontario, Montclair, Chino and Chino Hills—from SSI, Medi-Cal, ALW and IEHP pathways to private-pay and luxury assisted living—while accounting for traffic, hospital access, family geography and long-term affordability.
RASCC placement assistance is provided at no cost to families and referral sources. Government-funded program eligibility, ALW enrollment, IEHP or Kaiser authorization and facility admission decisions are controlled by the applicable agencies, health plans, Care Coordination Agencies and providers.
Open regional page navigation
If your family is overwhelmed, begin here
West Valley families usually have many choices—and that can make the decision harder, not easier
A senior-care search often begins after something changes suddenly: a fall, hospitalization, stroke, dementia progression, wandering, medication mistakes, caregiver exhaustion, repeated emergency-room visits or the realization that an older adult is no longer safe living alone.
Then the family has to sort through unfamiliar terms such as RCFE, Board & Care, memory care, ALW, SSI, Medi-Cal, IEHP, Kaiser Community Supports, IHSS, skilled nursing, hospice and nonambulatory care—while also deciding whether Rancho Cucamonga, Upland, Ontario, Montclair, Chino or Chino Hills makes the most sense.
RASCC helps organize the situation. We look at the resident’s actual care needs, current location, hospital or rehabilitation status, finances, Medi-Cal and health plan, family geography, room preference, cultural priorities and urgency. Then we help narrow the search to realistic licensed providers.
Urgent discharge
A hospital or rehabilitation facility says discharge is approaching. We help organize the residential search while the family gathers the resident’s mobility, cognition, medication and level-of-care information.
SSI, Medi-Cal or limited income
We help families understand the questions to ask around ALW, IEHP or Kaiser Medi-Cal Community Supports, IHSS, county resources, shared-room strategies and other legitimate pathways.
Private-pay placement
We compare residential Board & Care homes, larger assisted living communities, memory care, private and shared rooms, complete care charges and long-term affordability.
Luxury and premium placement
We can build a selective search around private suites, premium amenities, concierge-style services, boutique RCFEs, stronger dining, transportation, privacy and lifestyle goals.
Regional placement perspective
Rancho Cucamonga, Upland, Ontario, Montclair, Chino and Chino Hills form one highly connected care market
The West Valley is one of the Inland Empire’s most interconnected senior-care markets. Families may live in Chino Hills while physicians are in Ontario, work in Rancho Cucamonga while a parent lives in Upland, or rely on relatives across the Los Angeles County line. Municipal boundaries rarely match the way real families move through this region.
San Antonio Regional Hospital in Upland serves much of the West Valley and operates outpatient and aging-related services in nearby communities. Kaiser Permanente operates Ontario Medical Center on Vineyard Avenue with 24-hour emergency services. The region also sits near Pomona Valley and other Los Angeles County healthcare systems, making cross-county medical continuity common.
For placement, that means the family should compare care compatibility and realistic drive times rather than treating one city as the only acceptable option.
Rancho Cucamonga
A major West Valley hub with a large senior population, active senior programming, proximity to San Antonio Regional Hospital services and current DHCS-listed ALW participating RCFE inventory.
Upland
Home to San Antonio Regional Hospital, the George M. Gibson Senior Center and multiple current ALW-participating residential and larger assisted living providers.
Ontario
A large, centrally located city with Kaiser Permanente Ontario Medical Center, Ontario Senior Center, strong transportation connections and current ALW-participating providers.
Montclair
A compact city directly connected to Upland, Ontario and Pomona. Current DHCS listings include both small residential care homes and larger ALW-participating communities in Montclair.
Chino
A family-oriented community with its own senior center, transportation programs and quick access to Chino Hills, Ontario and the 60/71 corridors.
Chino Hills
A higher-cost residential market with active adult programming, OmniRide service and current DHCS-listed ALW participating RCFE inventory.
Fully linked city coverage
Explore every West Valley city guide
Different budgets require different strategies
Build the financial pathway before falling in love with a facility
The West Valley includes modest residential homes, large assisted living campuses and expensive premium communities. A person living on SSI should not be handled like a family with a large private-pay budget, and a Medi-Cal beneficiary should not be treated like someone whose commercial insurance is expected to cover assisted living.
| Resident situation | What to investigate | Important limitation |
|---|---|---|
| SSI only / very low income | Medi-Cal status, ALW, IEHP or Kaiser Medi-Cal Community Supports, IHSS if remaining at home is safe, county programs, licensed shared rooms and family support. | SSI alone often cannot cover ordinary private-pay West Valley assisted living rates. |
| Medi-Cal + IEHP | IEHP Assisted Living Facility Transitions, Enhanced Care Management when applicable, ALW, care coordination and community-based supports. | Room and board are not included in IEHP’s Assisted Living Facility Transitions service. |
| Kaiser Permanente Medi-Cal | Kaiser Community Supports and Assisted Living Facility Transitions when eligibility and authorization requirements are met. | A standard commercial Kaiser plan should not be assumed to provide the same Medi-Cal benefit. |
| Potential ALW candidate | Full-scope Medi-Cal, zero share of cost, nursing-facility level-of-care criteria, Care Coordination Agency intake, waitlist status and participating West Valley facilities. | ALW enrollment capacity is limited and provider participation must be confirmed. |
| Moderate private-pay budget | Shared rooms, smaller RCFEs, cross-city comparisons, written care fees and sustainable long-term pricing. | The lowest advertised base rate may not include added care charges. |
| Affluent / luxury private pay | Premium suites, boutique RCFEs, upscale assisted living, private transportation, amenities, dining, privacy and future-care capacity. | The highest price does not automatically mean the best staffing or safest care. |
Medi-Cal Assisted Living Waiver
The West Valley currently has ALW-participating providers across several of its cities
California’s Assisted Living Waiver (ALW) is a Medi-Cal Home and Community-Based Services program for qualifying adults who need a nursing-facility level of care but can safely live in an approved assisted living setting.
San Bernardino County is an ALW county. Current DHCS participating-facility information includes West Valley providers in Rancho Cucamonga, Upland, Ontario, Montclair and Chino Hills. The list includes both small six-bed RCFEs and larger assisted-living communities, which can give families several different residential environments to consider.
Rancho Cucamonga
Current DHCS listings include Aloha Residential Care, a six-bed RCFE in Rancho Cucamonga.
Upland
Current listings include Divine Manor Care 2, Fil-Am Home For Seniors IV, Heritage Court Assisted Living, Prosperity Senior Living and additional Upland providers.
Ontario
Current DHCS information includes Best Care Guest Home and Golden Horizon Senior Care in Ontario.
Montclair
Current listings include Allwise Residential Home II, Montclair Royale Senior Living, Mountain View Cottages-VIII and Aqua Ridge of Montclair.
Chino Hills
Current DHCS information includes Golden Cascade, a six-bed RCFE in Chino Hills.
Always verify current status
Facility participation, enrollment status and availability can change. A Care Coordination Agency and current DHCS information should be used before relying on a particular provider.
- Medi-Cal enrollment by itself does not equal ALW enrollment.
- The resident must meet applicable nursing-facility level-of-care criteria.
- A Care Coordination Agency is part of the assessment and enrollment process.
- DHCS reports limited ALW capacity and a waitlist.
- The selected RCFE must participate appropriately.
- Families should ask what the resident remains financially responsible to pay.
Managed-care pathways
IEHP and Kaiser Medi-Cal may support qualifying assisted-living transitions—but these are not ordinary rent benefits
Many West Valley residents receive Medi-Cal through IEHP, while Kaiser Permanente Ontario Medical Center is a major healthcare anchor for Kaiser members in the region. Families should understand the difference between an authorized Community Support and ordinary insurance coverage for residential care.
IEHP Assisted Living Facility Transitions
IEHP currently uses Assisted Living Facility Transitions for the Community Support formerly called Nursing Facility Transition/Diversion to Assisted Living Facilities.
- Eligible members may transition from nursing-facility care or avoid institutionalization when assisted living can safely meet their needs.
- Community-dwelling members must meet nursing-facility level-of-care criteria and be able to reside safely in an assisted living setting.
- IEHP states that members are directly responsible for living expenses.
- Room and board are not included.
- Authorization and provider requirements must be satisfied before relying on the benefit.
Kaiser Permanente Medi-Cal
Kaiser Permanente Medi-Cal also offers Community Supports that may include Assisted Living Facility Transitions for qualifying members. West Valley families often receive hospital and specialty care through Kaiser Permanente Ontario Medical Center.
- Confirm that the resident is enrolled in Kaiser Permanente Medi-Cal.
- Ask whether Assisted Living Facility Transitions may apply.
- Ask the care manager to explain prior-authorization requirements.
- Do not assume commercial Kaiser coverage has the same benefit.
- Confirm the residential provider and resident financial responsibility before move-in.
SSI, no-income and low-income placement
A limited budget should lead to a better benefits strategy—not to an unsafe bargain
A resident living only on SSI may quickly discover that ordinary private-pay assisted living in Rancho Cucamonga, Chino Hills or other higher-cost West Valley communities is not sustainable. That is a real challenge, but it does not mean the family should accept the first unlicensed house advertising inexpensive “24-hour care.”
The family should identify the complete benefit picture first: Medi-Cal status, IEHP or Kaiser coverage, ALW eligibility, IHSS if remaining at home is safe, San Bernardino County resources, possible veterans benefits, long-term care insurance, family contributions and whether a licensed shared room could reduce private-pay cost.
SSI / SSI-SSP
SSI is important monthly income but should not be assumed to cover ordinary assisted living rates. Ask how income interacts with the specific benefit program or facility.
Medi-Cal
Medi-Cal may create access to ALW, IEHP/Kaiser Community Supports, IHSS and other services. A Medi-Cal card alone does not make every RCFE affordable.
IHSS and staying home
If the resident can remain safely at home, IHSS may be worth pursuing before a residential move. The safest least-restrictive setting should be considered when practical.
Licensed shared rooms
A shared room can materially lower private-pay cost while keeping the resident in a licensed setting with regulatory oversight.
Cross-city search
Upland, Ontario, Montclair and nearby cities may produce different pricing or ALW availability than Rancho Cucamonga or Chino Hills.
County help
San Bernardino County Senior Information & Assistance connects older adults with food, transportation, caregiving, housing, legal aid, utilities and other community resources.
Private-pay and luxury senior living
The West Valley also supports selective premium and luxury senior-living searches
Affluent families may prioritize large private suites, newer construction, premium dining, transportation, wellness programming, concierge-style service, strong family hospitality, upscale interiors or a boutique residential environment. Rancho Cucamonga, Upland, Ontario and Chino Hills can all be part of that search, while nearby Claremont or other adjacent markets may be worth comparing when the family is open to crossing the county line.
Rancho Cucamonga
Strong suburban amenities, access to specialty care, active senior programming and proximity to major freeways make it a natural premium-search anchor.
Upland
Hospital access, established neighborhoods and proximity to Claremont can appeal to families balancing medical continuity and lifestyle.
Chino Hills
A higher-cost residential market that may appeal to families prioritizing privacy, newer housing environments and proximity to Orange County or Los Angeles County relatives.
Luxury must include operational quality
A beautiful lobby does not answer who responds at 2 a.m. Ask about overnight staffing, medication assistance, fall response, dementia care and future care limits.
- Tour the actual room or suite being offered whenever possible.
- Visit during a meal period and observe staff-resident interactions.
- Ask who is physically present overnight and on weekends.
- Request the complete written fee schedule.
- Ask what changes in condition could trigger higher fees or a required transfer.
- Verify the California license even when the property is exceptionally upscale.
Understand the setting before choosing it
Board & Care, RCFE, assisted living, memory care, independent living and skilled nursing serve different needs
Residential Board & Care / RCFE
Often a smaller home-like setting where older adults receive non-medical care and supervision. West Valley inventory includes many six-bed and small-home providers as well as larger RCFEs.
Large assisted living community
Usually offers apartments or suites, communal dining, activities and broader amenities. Larger size does not replace the need to evaluate staffing and increasing-care policies.
Memory care
Designed for residents living with Alzheimer’s disease or other dementias who need enhanced structure, cueing, supervision or a secured environment.
Independent living
Best for older adults who primarily want convenience, activities and fewer household responsibilities but do not need ongoing personal care or supervision.
Skilled nursing
Provides a medical level of care beyond ordinary assisted living. If skilled nursing is clinically necessary, families should follow qualified clinical recommendations.
Home-based support
IHSS, family support, home care, home health and community programs may allow some residents to remain safely at home longer.
Consumer protection
If a house advertises “senior care” for dramatically less than licensed West Valley assisted living, verify what it is legally allowed to provide
Families under financial pressure may encounter homes offering a room, meals and supposed 24-hour care for substantially less than licensed RCFE pricing. Sometimes the rate can appear to be half the market or less.
A low price alone does not prove that a home is illegal. Some housing arrangements may lawfully provide room and board without providing care and supervision that requires RCFE licensure. The serious concern is when an unlicensed setting is effectively functioning as a care facility while avoiding California’s licensing requirements.
If your loved one needs bathing assistance, dressing, toileting, transfers, medication assistance, dementia supervision, wandering prevention, mobility help, nighttime monitoring or other ongoing care, do not treat an unlicensed room-and-board home as though it were a licensed assisted living facility.
- The operator refuses to give you the exact legal facility name or California license number.
- The home advertises “24/7 care” but says it is ordinary room-and-board when you ask about licensure.
- Staff appear to provide medication assistance, bathing, toileting, transfers or dementia supervision even though the setting is unlicensed.
- The price is dramatically below comparable licensed homes and no one can explain the staffing model.
- The operator cannot explain staff training, background clearances, administrator oversight or emergency procedures.
- The operator may not carry liability insurance appropriate to the care being represented. Ask for documentation rather than assume coverage exists.
- The family is pressured to pay quickly before reviewing licensing information or written terms.
Before paying a deposit
- Ask for the exact legal facility name and license number.
- Search the facility through the California Department of Social Services Community Care Licensing portal.
- Review available inspection, citation and complaint information.
- Ask who the administrator is and who is physically present overnight.
- Ask how medications are stored and assisted with.
- Ask about staff training and background clearances.
- Ask whether the provider carries appropriate liability insurance when that is material to your decision.
- Visit in person and observe residents, cleanliness, food, staff interactions, exits and overall atmosphere.
Hospital, rehabilitation and skilled-nursing discharge
West Valley discharge planning often involves more than one hospital system
Families may be coordinating discharge from San Antonio Regional Hospital in Upland, Kaiser Permanente Ontario Medical Center, a skilled nursing or rehabilitation facility, or another hospital in neighboring San Bernardino, Riverside or Los Angeles County communities.
San Antonio Regional Hospital operates a 24-hour emergency department in Upland and outpatient services in Rancho Cucamonga and Ontario. Kaiser Permanente Ontario Medical Center operates 24-hour emergency services on South Vineyard Avenue. These systems can become important anchors when the family wants to preserve medical continuity after placement.
Gather these essentials before touring
- Expected discharge date and whether it is firm or tentative.
- Current diagnoses, medication list and treatment instructions.
- Mobility status: ambulatory, walker, wheelchair, transfer assistance or two-person assist.
- Activities-of-daily-living needs: bathing, dressing, toileting, feeding, grooming and continence.
- Cognitive status, dementia diagnosis, wandering, agitation or other supervision concerns.
- Wounds, oxygen, diabetes management, therapy, home health or other post-discharge services.
- Whether the resident meets or may meet nursing-facility level-of-care criteria.
- Whether IEHP, Kaiser, a CCA, ECM or another care manager is already involved.
- Any physician report or facility assessment documents needed for admission.
Transportation and realistic family access
Omnitrans, OmniAccess and OmniRide can matter after the resident no longer drives
The West Valley is served by Omnitrans, but transportation services differ by city and by rider eligibility. Families should understand the resident’s actual transportation plan before placement, particularly when physicians and family members are spread across multiple cities.
OmniAccess
OmniAccess is ADA paratransit for eligible people who cannot independently use fixed-route bus service for some or all trips in southwestern San Bernardino County. Service is generally curb-to-curb and complements fixed-route service.
OmniRide — Chino, Chino Hills & Upland
OmniRide provides on-demand shared transportation in Chino/Chino Hills and Upland. Current Omnitrans information shows weekday service from 6 a.m. to 8 p.m. and discounted fares for seniors, people with disabilities and Medicare riders.
Chino S.M.A.R.T.
The City of Chino’s Get Senior Mobility and Reliable Transportation program provides free morning transportation for registered Chino residents age 50+ to destinations such as the Senior Center, medical appointments, grocery stores and pharmacies within city limits.
Ontario Silver S.T.A.R.S.
Ontario Senior Center includes Silver S.T.A.R.S. transportation among its adult and senior services. Families should contact the city directly for current eligibility and operating details.
West Valley resources families can actually use
Local and county resources beyond placement
RASCC focuses on placement and care navigation. Families may also need meals, transportation, benefits help, abuse reporting, caregiver support, legal aid, Medicare counseling or social programming.
San Bernardino County Senior Information & Assistance
SIA connects adults age 55+ with food, housing, transportation, caregiving, utility help, legal aid and other community resources.
Phone: (800) 510-2020
James L. Brulte Senior Center — Rancho Cucamonga
One of the Inland Empire’s largest active senior centers, with meals, wellness, clubs, fitness, technology help and social programming.
Address: 11200 Base Line Road, Rancho Cucamonga, CA 91701
Phone: (909) 477-2780
George M. Gibson Senior Center — Upland
A major senior hub offering meals, activities, classes, social services, wellness programming and trips for adults age 50+.
Address: 250 N. Third Avenue, Upland, CA 91786
Phone: (909) 981-4501
Ontario Senior Center
Offers adult and senior services including DAAS resources, HICAP, legal services, nutrition, food pantry assistance, wellness programs and Silver S.T.A.R.S. transportation.
Address: 225 E. B St., Ontario, CA 91764
Phone: (909) 395-2021
Chino Senior Center
Provides meals, recreation, case management, DAAS services, HICAP, prescription assistance and the S.M.A.R.T. senior transportation program.
Address: 13170 Central Avenue, Chino, CA 91710
Phone: (909) 334-3271
Chino Hills Active Adults 50+
The Chino Hills Community Center provides Active Adult 50+ programs, senior resource events and links to county senior support and transportation information.
Address: 14250 Peyton Drive, Chino Hills, CA 91709
Phone: (909) 364-2826
Adult Protective Services — San Bernardino County
APS responds to suspected abuse, neglect, exploitation and other safety concerns affecting older and dependent adults.
24/7 hotline: (877) 565-2020
San Antonio Regional Hospital
A major West Valley hospital in Upland with 24-hour emergency care and outpatient services throughout nearby communities.
Address: 999 San Bernardino Road, Upland, CA 91786
Main: (909) 985-2811
Kaiser Permanente Ontario Medical Center
A major hospital and medical-office campus with 24-hour emergency services for Kaiser members.
Address: 2295 S. Vineyard Ave., Ontario, CA 91761
Omnitrans / OmniAccess / OmniRide
Regional public transportation, ADA paratransit and on-demand services serving the West Valley. OmniRide currently operates in Chino/Chino Hills and Upland.
Bus information: (800) 966-6428
DHCS Assisted Living Waiver
Official state source for ALW eligibility, enrollment, waitlist information, Care Coordination Agencies and participating facilities.
California Community Care Licensing
Use CDSS to verify whether a prospective RCFE or other community-care facility is licensed and review available public compliance information.
Questions to ask during every facility tour
The most important answers are usually not on the brochure
Who is there overnight?
Ask how many staff are physically present and what happens when several residents need assistance at the same time.
Can the resident stay after decline?
Ask about wheelchair use, transfer assistance, dementia progression, incontinence, oxygen, hospice and other changing needs.
How are medications handled?
Ask how medications are stored, assisted with, documented and reconciled after a hospitalization or prescription change.
What will the complete monthly bill be?
Request written pricing for base rent, care tiers, medication fees, supplies, transportation and expected future increases.
Can transportation support the care plan?
Ask whether the resident can realistically reach physicians, family and community activities after driving is no longer possible.
Will family remain involved?
Test actual traffic and travel time. A slightly farther facility may be easier to reach than a closer facility across a congested freeway corridor.
A family-centered placement process
How RASCC organizes a West Valley search
-
1
Tell us what is happening now
We review the resident’s current location, care concerns, hospitalization or discharge status, mobility, cognition, medications, supervision, finances, Medi-Cal/health-plan status and urgency.
-
2
Clarify the appropriate setting
We help compare independent living, assisted living, residential Board & Care/RCFE, memory care and other possibilities. Clinical determinations remain with qualified healthcare professionals and providers.
-
3
Build the financial pathway
Low-income searches may involve ALW, IEHP, Kaiser, Medi-Cal, SSI, IHSS and county resources. Private-pay searches focus on sustainable total cost. Luxury searches add lifestyle, privacy and premium-service priorities.
-
4
Set the right city radius
We compare the six West Valley cities and widen into neighboring markets only when it materially improves care capability, affordability or family access.
-
5
Compare realistic providers
RASCC helps organize provider information, introductions, tours, ALW participation when relevant, current availability and written pricing questions.
-
6
Support the practical transition
The family selects the preferred provider, and that provider independently completes assessment, admission, pricing and eligibility requirements. RASCC remains available through the transition.
Continue your research
Move through the RASCC Inland Empire resource network
West Valley assisted living FAQ
Questions families frequently ask before placement
Which cities are included in the West Valley guide?
This RASCC West Valley guide covers Rancho Cucamonga, Upland, Ontario, Montclair, Chino and Chino Hills. Families may also compare nearby cities or cross into Riverside or Los Angeles County when care compatibility or family access makes a broader search useful.
Can someone on SSI only find assisted living in the West Valley?
Possibly, but SSI alone is often not enough to pay ordinary private-pay assisted living rates. Families should explore Medi-Cal status, ALW, IEHP or Kaiser Medi-Cal Community Supports, IHSS, county resources, licensed shared rooms and other legitimate pathways.
Are there ALW facilities in Rancho Cucamonga?
Yes. Current DHCS participating-facility information includes Aloha Residential Care in Rancho Cucamonga. Participation and openings can change, so the current DHCS list and Care Coordination Agency should be used for verification.
Are there ALW facilities in Upland?
Yes. Current DHCS listings include multiple Upland providers, including both small residential RCFEs and larger assisted living communities. Availability and participation can change.
Are there ALW facilities in Ontario or Montclair?
Yes. Current DHCS information includes participating providers in both Ontario and Montclair. Families should verify current enrollment status, room availability and the resident’s ALW enrollment before relying on a particular facility.
Are there ALW facilities in Chino Hills?
Yes. Current DHCS participating-facility information includes Golden Cascade in Chino Hills. Provider participation and openings can change.
Does IEHP pay for assisted living?
IEHP offers Assisted Living Facility Transitions as a Community Support for qualifying members. IEHP states that room and board are not included and that members remain responsible for their living expenses. Eligibility, authorization and provider requirements must be confirmed.
Does Kaiser pay for assisted living?
Qualifying Kaiser Permanente Medi-Cal members may have access to Assisted Living Facility Transitions through Community Supports. This is different from assuming that a standard commercial Kaiser plan pays an assisted living monthly bill. Ask the Kaiser care team about eligibility and authorization.
Can RASCC compare Rancho Cucamonga, Upland and Ontario at the same time?
Yes. The West Valley is highly connected, and comparing several nearby cities often improves the chance of finding the right combination of care capability, price, room type and family access.
Can the search cross into Riverside County?
Yes. Chino and Ontario families may reasonably compare Eastvale or other Riverside County communities when medical relationships, family geography or care availability support the wider search.
Can the search cross into Los Angeles County?
Yes. Upland, Montclair, Chino Hills and nearby families may compare Claremont, Pomona or other Los Angeles County areas when doing so improves family access, medical continuity or provider choice.
What is a Board & Care home?
For older adults, “Board & Care” commonly refers to a smaller residential setting licensed as a Residential Care Facility for the Elderly. Because the phrase is sometimes used loosely, families should verify the actual California license.
How do I verify whether a West Valley care home is licensed?
Ask for the exact legal facility name and license number and search it through the California Department of Social Services Community Care Licensing facility-search system. Review available compliance information and visit the home in person.
Is every unlicensed room-and-board home illegal?
No. Some settings may legally provide ordinary housing and room and board without providing care and supervision that requires RCFE licensure. The concern is when an unlicensed operation provides or represents itself as providing care and supervision to elderly residents without the required license.
Why could an unlicensed home charge much less?
Costs vary for many legitimate reasons, but an unlicensed housing arrangement may not carry the same regulatory, staffing, training, insurance and compliance obligations as a licensed RCFE. A dramatically lower price should trigger careful questions.
What senior transportation is available in Chino and Chino Hills?
OmniRide currently provides on-demand shared transportation in Chino and Chino Hills, and Chino also operates the S.M.A.R.T. senior transportation program for registered residents age 50+ within the city.
Does Upland have on-demand senior transportation?
OmniRide currently operates in Upland on weekdays and provides discounted fares for seniors, disabled riders and Medicare riders. Families should verify current service boundaries and accessibility for the resident’s destinations.
Can hospice serve someone in a West Valley RCFE?
Hospice may serve eligible residents in certain licensed residential settings when facility policies, licensing requirements and the resident’s care plan allow it. Ask the specific provider about hospice experience and applicable limitations.
What if my parent becomes nonambulatory after moving in?
Ask before admission whether the facility can retain and safely care for nonambulatory residents and what fire-clearance, staffing or licensing restrictions may apply. A facility that fits today may not automatically be able to retain the resident after a major mobility change.
Does RASCC charge families for placement help?
RASCC placement assistance is provided at no cost to families and referral sources. RASCC may receive compensation from participating providers after a successful referred move-in. Provider pricing, licensing, program eligibility and admission decisions remain separate from RASCC.
Start with the situation you have today
Tell us what your family is dealing with in the West Valley
Tell us where the resident is now, the care concerns, mobility, cognition, income or private-pay budget, Medi-Cal and health-plan status, preferred cities and how quickly a decision may be needed. You do not need to understand the entire system before calling.