Clear help. Clear next steps.
You do not need to understand the entire care system before calling us.
Tell us what is happening. Rosenthal Adult & Senior Care Connections will help you understand the care need, identify appropriate options and connect you with providers that match your situation.
Simple. Here is how we can help.
Care Needs Assessment
We will review a high-level overview of your health conditions and care needs based on your physician's report and other available care information.
Assisted or Independent Living Home Placement
We will find care and housing options that best match your preferred location, budget, care needs and personal preferences.
In-Home Care
We will connect you with an in-home caregiving agency that matches the number of care hours you need, your location, budget and care requirements.
Family Support
We will keep our communication lines open so you can contact us when questions, concerns or additional needs come up during the care and placement process.
What happens after you contact us?
We want every family to understand the process before care information is collected or a referral is made.
RASCC may have a general introductory conversation with a family member, hospital, referral source or other concerned party. However, sensitive care information and confidential documents will only be discussed with the consumer, the legally authorized decision-maker — such as the Power of Attorney — or another individual who has been properly authorized in writing.
Call or email RASCC.
Your first conversation with us is the discovery call. Tell us, at a high level, what is happening and what type of help you are looking for.
We establish contact with the legal decision-maker.
If another person is legally making care decisions for the consumer, RASCC will establish direct communication with that individual, such as the Power of Attorney or other legally authorized representative.
We will explain our services, how the referral process works and what RASCC can and cannot do on the family's behalf.
Review and sign the required documents.
Before RASCC begins care matching or requests confidential records, the consumer or legally authorized decision-maker must review and sign:
RASCC will not begin placement or referral services until the required authorizations are completed.
We build the complete picture.
Once authorized, RASCC may request relevant records from medical providers and other appropriate sources.
We look at the entire situation — not just a diagnosis.
RASCC then creates a focused shortlist of facilities, services and/or in-home care agencies that may fit the complete need.
You choose the option that works for you.
The consumer or legally authorized decision-maker remains in control of the final decision.
You may review the options presented by RASCC and decide which facility, caregiving agency, service or provider you want to work with.
Any admission, care or service agreement is entered into directly between you and the selected facility, agency or provider.
We may be able to help with more than the care search.
Care transitions often expose other financial and practical needs. When we are assisting with placement, we can also review several areas that families frequently overlook.
Utility Bill Discounts
We can help check whether you may qualify for utility discounts or assistance programs based on factors such as age, income, disability status or household circumstances.
Property Tax Programs
If you own your home, we can help identify property-tax exemptions, exclusions, postponement programs or other assistance that may be worth reviewing.
Government Benefit Review
We can help identify government or community programs that may be available, including food assistance, cash benefits, subsidized phone service and other household resources.
Mobile Notary Services
Mobile notary services may be available at a residence, hospital, assisted living home or other appropriate location. Notary fees apply separately from RASCC placement services.
Funding & Finance Connections
When appropriate, we can connect homeowners with independent lending professionals who can discuss home-equity options, including reverse-mortgage solutions.
Transportation Coordination
We can help coordinate non-medical transportation for appointments, hospital discharges, facility moves and other scheduled or time-sensitive transportation needs.
You do not pay RASCC for placement services.
Our placement, matching, referral and related family-support services are provided without a placement fee charged to the consumer or family.
When a successful referral or placement occurs, Rosenthal Adult & Senior Care Connections may receive compensation directly from the participating facility, home-care agency or other partner provider.
You will sign any applicable residency, caregiving or service agreement directly with the facility, agency or provider you choose.
Start with one conversation.
Tell us what is happening. We will help you understand what comes next.
Important information: Rosenthal Adult & Senior Care Connections provides care coordination, placement assistance, resource navigation, referrals and related support. RASCC is not a substitute for a physician, licensed healthcare provider, attorney, tax professional or financial advisor. Final eligibility, admission, service availability and acceptance are determined by the applicable facility, agency, government program, healthcare provider or other third party. For a medical emergency, call 911.